What is the difference between a super admin and a member?
How different role types work on School membership accounts
If you hold a School or School Plus membership with us, users can have different roles on your account. The user who buys the membership will automatically be set as a super admin and then can decide if other users on the membership are set as super admins or members.
All users will be able to access our guidance resources and, if you are a School Plus user, our School Plus benefits. If a user is set to the member role type, they will be able to access these member benefits but not able to invite colleagues to join their account or manage the membership.
Additional features available to Super admins
- Can invite their colleagues to join their membership in the My account section and set their colleagues' roles to either super admin or member
- Can manage auto-renewal settings for the membership, by scrolling to the bottom of 'Personal details'
- If your organisation holds a School Plus membership with us, the super admins will also be able to see the School Training dashboard, where they can assign e-learning courses to other users on the account and track the progress of the users in completing these courses
A School or School Plus membership can have multiple users set as super admin. If the super admin on your account has left your organisation and you need to be made a super admin, please contact us.